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COMPLAINT
HANDLING

Detail of Contact Person(s) designated to handle complaint are as follows :-
Department Contact Mail Telephone #
Head of Compliance complaints@fs.com.pk 021-35612291-94 Ext. (304)
Customer Complaint & Conflict Resolution Policy   
DISCLAIMER:  “In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.”
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Head Office

  • Ground Floor, Bahria Complex II, M.T. Khan Road, Karachi-74000, Pakistan.
  • PABX: (92 21) 3561 2290-94
  • UAN: (92 21) 111-000-FSL (375)
  • Facsimile: (92 21)3 561 5240
[PSX Branch] [Islamabad Branch] [Lahore Branch]